Skip to content
Help Clinic

Cookie Policy

Last updated: 27 April 2026.

This policy explains what cookies are, which cookies Help Clinic uses, why, and how you can manage them. We follow a minimalist approach — we only use what is genuinely necessary for the site to work.

1. What cookies are

Cookies are small text files placed by your browser on your device. They help websites "remember" certain information between visits — for example a chosen language or login state. Cookies themselves don't identify you personally, though combined with other data they may.

2. Cookie categories we use

We group cookies into three categories.

2.1. Necessary (always on)

These cookies are required for the site to function. They do not need your consent, because without them the site simply would not work.

  • laravel_session — keeps your session active during the visit (for example, retaining a partially filled form after a reload). Lifetime: 2 hours. Provider: HelpClinic.
  • XSRF-TOKEN — protects against Cross-Site Request Forgery attacks. Lifetime: 2 hours. Provider: HelpClinic.

We also remember your language choice in browser localStorage (key: helpclinic_locale). Technically this is not a cookie, but it behaves similarly — the value is stored locally and is not sent to the server.

2.2. Analytics (optional)

We currently do not use any analytics tools or analytics cookies. If this changes (for example, if we deploy Plausible, GA4 or similar), we will update this policy and ask for your consent via a cookie banner before any such cookies load.

2.3. Marketing (optional)

We currently do not use marketing or retargeting cookies. We do not embed social-media tracking pixels or ad-network tags. If that changes, we will let you know and ask for consent.

3. Third-party cookies

We do not currently embed external content that would set cookies without your knowledge (for example, standard-mode YouTube players or social widgets). If we add such components, they will be blocked by default until you consent.

4. How to manage cookies

You are in control:

  • Browser settings — every browser lets you view, block or delete cookies. Quick links: Chrome, Firefox, Safari, Edge.
  • Private / incognito mode — most cookies expire when you close the window.
  • Cookie banner — once we deploy analytics or marketing cookies, a banner will appear letting you accept, decline or fine-tune your consent. You can change your decision at any time.

5. Effects of blocking cookies

Blocking necessary cookies may break certain features (for example the contact form). Blocking optional cookies does not affect the core experience.

6. Changes to this policy

We update this policy whenever we change the set of tools we use or when regulations change. The date of the last revision appears at the top.

7. Contact

Questions about cookies or privacy? Write to privacy@helpclinic.pl. Full information about data processing is in our Privacy Policy.